Customer Success Manager

COPENHAGEN

Are you an experienced profile within Adobe Analytics or Google Analytics 360 who can drive customer dialogues and success? Do you want to work with some of the most data-driven companies ranging from national businesses to complex global enterprises? We want to continue being the best at what they do, and the only way to do this is to find the smartest people to work with. That is why we are looking for you!

At Accutics, our customers use Adobe Analytics and/or Google Analytics 360 as their web analytics tool. We ensure that they capture useful campaign data across marketing sources.

What will you be doing

In this key role, you will be working closely with one of our co-founders and helping organizations reach business objectives through deep industry insights. You will be spending most of your time working with customers, just as you will participate in further developing the platform with new features and services related to the optimization of digital campaigns through data. You will lead the onboarding process of new customers, including engineering customer solutions, reviewing customer data, and integrations. You will also provide campaign analytics best practices to ensure that they successfully leverage the Accutics platform at every stage of their journey.

You will be working in a small team, so a variety of different tasks may be coming your way – expect a lot of variation and great learning opportunities.

What we expect you to bring

  • Solid experience with Adobe Analytics
  • Experience with Google Analytics
  • Solid knowledge of campaign tracking (taxonomy) across marketing channels
  • Drive to direct communication with our customers across the world
  • Knowledge of reviewing data imports and assess the validity of configurations
  • Strong work ethics and a “can do, roll up sleeves to figure it out” attitude
  • Innate curiosity and willingness to learn

​Join an international and social work environment

If you want to expand your network in an international setting, enjoy having fun at work, and socializing over a Friday beer then come join us. We are a team that creates exceptional results every single day and value having fun meanwhile. We understand that it will take you some time to get into the routines and get familiar with the existing platform. However, we are committed to seeing you succeed, and we will get you up to speed in no time.

Together with us, be part of developing the tools companies all around the world use in their quest for becoming truly data-driven. Ohh... and we promise; there will be no stupid meetings! Our Danish office is located in the center of Copenhagen, near Nørreport Station. 

​About the recruitment process

Our CEO and COO are handling the recruiting process. Our process is fast, transparent, and tailored to your needs. We are conscious of your time and the fact that you are busy in your daily life. If you have any questions regarding the position or Accutics, feel free to contact Michael Møller at mm@accutics.com or +4551434940.

We are looking to hire as-soon-as-possible. 

 

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